Frequently Asked Questions

Does Wilson Energy relight pilot lights? 

The Gas Division relights pilot lights only if:

  • The meter has been changed out.
  • Routine maintenance has been performed on meter equipment.
  • Routine maintenance has been performed on gas lines.

When a meter is turned off due to a leak on the customer piping, the Gas Division is not responsible for turning the gas back on and relighting pilot lights after the leak has been repaired.

Does Wilson Energy install gas appliances?

The Gas Division does not install appliances. A contractor is needed to install any appliances an occupant wishes to connect to natural gas, as well as any house piping that is necessary. The Gas Division will not recommend contractors for these services.

How large is Wilson Energy's natural gas distribution system?

  • Miles of Distribution Mains - approximately 384
  • Number of Natural Gas Services - 14,546

                ***As of December 31, 2009***

What is the current Wilson Energy residential gas rate?

Click the link below to view the current natural gas rate

http://www.wilsonnc.org/departments/wilsonenergy/gasdistribution/gasrates/

Is there a monthly facilities charge for natural gas?

Yes, there is a $12 per month fee for having the gas service on, whether or not it is utilized.

***Effective July 1, 2014***

What is a Btu?

A Btu (British Thermal Unit) is the amount of heat required to raise one pound of water one degree Fahrenheit.

How does the Btu content of natural gas compare to the Btu content of other forms of energy?

Fuel Type

Fuel Unit of Measure

Fuel Heat Content per Unit in Btu's

Natural Gas

CCF

103,100
Propane

Gallon

91,000
Electricity

Kilowatt Hour

3,412
Heating Oil

Gallon

139,000

How much is 1 CCF of natural gas in other energy forms? 

 

Propane Equivalent

Electricity Equivalent

Heating Oil Equivalent

Natural Gas (1 CCF)

1.133 Gallons

30.217 Kilowatt Hrs

0.741 Gallons

 

The Btu content for the different forms of energy were obtained from the U.S. Department of Energy's web site.

http://www.eia.doe.gov/kids/energyfacts/science/energy_calculator.html