Pay Range 25 Breakdown

Hourly (40 hrs.)$37.5162$56.2742
Hourly (42 hrs.)$35.7297$53.5945
Hourly (56 hrs.)$26.7973$40.1959

Greenlight General Manager

Range: $78,033.63 - $117,050.43 (25)
Position Number: 0099

Position Summary: This position is responsible for the management and oversight of Broadband Inside Plant and City of Wilson technology support operations.

Specific Duties:
Works in partnership with OSP Engineer, City leadership, customers and external agencies to identify new opportunities, initiatives and projects in support of organizational goals.
Works with OSP Engineer to prioritize work and craft organizational plans.
Works with UCC and Engineering team supervisors to develop team work plans, communicate to organization and insure successful completion thereof.
Directs and supervises all department personnel and resources; assigns, supervises, evaluates, disciplines, and promotes personnel.
Monitors and reviews daily operations to assure conformity with department goals and community interests.
Develops the annual operating and capital budgets; oversees the administration of the budget.
Represents the department at and city government at public and private events.
Maintains and promotes communication within the department through meetings and other contacts.
Oversees the maintenance of all department records.
Formulates and implements policies, procedures, and directives.
Leads the ITS Steering Committee; develops monthly agenda; discusses issues and builds consensus on direction, priorities, and projects.
Assists other department with IT planning and work flow analysis and helps evaluate opportunities for automation.
Researches new technologies and determines feasibility.
Interfaces with other department heads, outside vendors, County IT staff, 911 IT staff, customers and other community groups.
Negotiates contracts for IT software, equipment, and professional services.
Performs other related duties as assigned.

The position has direct supervision over Network Administrator (2), Headend Technicians (2), IT Support & Telecommunications Manager (1), NOC Supervisor (1), Server Administrator (1), Microcomputer Technician (1), Computer Operator (1) Technical Service Representative (6).

Physical Demands:
The work is typically performed while sitting at a desk or table or while intermittently sitting, standing, stooping, or walking. The employee occasionally lifts light and heavy objects. The work is typically performed in an office.

Minimum Requirements and Experience (Including Licenses):
Knowledge and level of competency commonly associated with the completion of a master's degree in a course of study related to the occupational field.
Experience sufficient to thoroughly understand the diverse objectives and functions of the subunits in the division/department in order to direct and coordinate work within the division/department, usually interpreted to require three to five years of related experience.
Possession of or ability to readily obtain a valid driver's license issued by the State of North Carolina for the type of vehicle or equipment operated.
Knowledge of the information technology and its application.
Knowledge of management and supervisory principles and practices.
Knowledge of department and city policies and procedures and federal, state, and local laws and regulations.
Knowledge of principles and practices used in the automation of business processes.
Skill in the operation of computers and other standard office equipment.
Skill in planning, organization, and decision making.
Skill in the supervision of personnel.
Skill in public speaking and public relations.
Skill in oral and written communication. 
Rev. 9/12