Pay Range 12 Breakdown

Hourly (40 hrs.)$15.4227$23.1340
Hourly (42 hrs.)$14.6883$22.0324
Hourly (56 hrs.)$11.0162$16.5243

Fiber Optic Field Technician

Range: $32,079.14 - $48,118.70 (12)
Position Number: 6301

This is an entry level position which is responsible for performing specialized technical duties in the repair, maintenance and installation of the city’s fiber optic network. An employee in this position would be expected to learn and demonstrate the necessary skills to advance to a Fiber Optic Field Technician II within two years which include, but not limited to troubleshooting and installing data, cable and phone services as well as skills necessary to use all related test equipment needed to perform these job functions. . This position will also perform duties related to the maintenance of the city’s buildings as required to support the Facility Services Department.
Responds to emergency and non-emergency repair calls regarding all aspects of the city’s OSP fiber optic network.
Performs construction, simple splicing, simple distribution changes of the OSP fiber optic cables and installs ONT units at customer’s homes and places of business.
Performs tests on the OSP network at the residence to troubleshoot problems.
Makes necessary repairs on the OSP facilities at the residence once problem is identified.
Assures network is functioning properly before leaving customer site.

Attends safety and OSHA compliance meetings; attends training sessions as required.
Fusion Splices fiber optic cable, mounts splice closures and ONT’s and performs other OSP functions as directed by the OSP Operations Supervisor.
Performs other related duties as assigned.
Serves as a backup to the Facility Services Technicians as work load demands.
This position will be subject to call outs to meet service requirements and stand on call duty. Weekend and holiday work may be required as service demands dictate.
Work load may dictate unexpected extension of work day.
Knowledge of the standards, materials, techniques and equipment used in the installation, maintenance, and repair of OSP fiber optic equipment.
Basic knowledge of PON networks and fiber optic transmission.
Basic knowledge of department and city policies and procedures and relevant federal, state, and local laws and regulations.
Basic skill in the operation of specialized maintenance, test and fusion splicing equipment.
Basic skill in operating specialized test equipment and ability to interpret test results. Basic knowledge in taking and understanding loss measurements. Documents all splicing information and provides to appropriate city personnel.
Skill in oral and written communication.
Skill in working with the public, both at customer’s homes and in large corporate settings.
Must pass basic technician installation exam.
Must be able to work safely from heights.

Ability to work comfortably and effectively with the public and other city employees is a must. The person holding this position must also be team oriented and highly flexible due to the daily task variations necessary to meet customer demand.

SUPERVISORY CONTROLS: This position reports to the OSP Operations Supervisor and / or the OSP Cable Supervisor depending on the work being performed. The OSP Operations Supervisor and / or OSP Cable Supervisor assigns work in terms of general instructions. The supervisor spot-checks completed work for compliance with procedures, accuracy, and the nature and propriety of the final results. OSP Operations Supervisor may assign this position to a Fiber Optic Field Technician II or higher for day to day training in a production environment for up to 3 months before employee is assigned work independently.
GUIDELINES: Guidelines include department standard operating procedures, state and local laws, city, state, and federal laws, and regulations. Understands basic fiber optic construction and maintenance procedures as well as PON network installation. These guidelines are generally clear and specific, but may require some interpretation in application.
COMPLEXITY: The work consists of related technical duties and is considered complex. Fiber optic construction and splicing can be complex and skills should be kept up to date.
SCOPE AND EFFECT: The purpose of this entry level position is to learn skills necessary to perform specialized technical duties in the repair, maintenance, construction and splicing of the city’s fiber optic network as well as installation of the PON equipment and services as it relates to OSP. Successful performance results in a highly reliable fiber optic communication network for employees and citizens.
PERSONAL CONTACTS: Contacts are typically with co-workers, other city employees, vendors, contractors, and the general public.
PURPOSE OF CONTACTS: Contacts are typically to give or exchange information, resolve problems, provide services and install services and equipment for the public, both at their homes and businesses.
PHYSICAL DEMANDS: The work is typically performed while intermittently sitting, standing, stooping, bending, crouching, or walking. The employee frequently lifts light and heavy objects, climbs ladders, uses tools or equipment requiring a high degree of dexterity, and must distinguish between shades of color. This position requires work on both aerial and buried facilities.
WORK ENVIRONMENT: The work is typically performed outdoors, possibly in cold or inclement weather but indoor work will also be required. The employee may be exposed to noise, dust, dirt, grease, and irritating chemicals. Splicing fiber optic cable may be performed in a confined splice trailer or other space. The work will often be performed near busy city, state or federal streets and highways. The work requires the use of protective devices such as masks, goggles, and gloves.
Ability to read, write and perform mathematical calculations at a level commonly associated with the completion of high school or equivalent.

rev. 07/13