To schedule an inspection, call (252) 399-2220.

Inspection Office hours

Monday through Friday
8:00 – 9:00 a.m.
4:00 – 5:00 p.m.

All other times are by appointment.  Please contact inspectors directly for scheduling and availability.

Same Day Inspections

Any inspection received by 7:30 a.m. will be scheduled for the same day.  Any inspection request received after 7:30 a.m. will be placed on the schedule for the next business day. 

All inspection requests, other than the exceptions noted below, should be made after the work is complete and ready for inspection.  Requests for specific time inspections (morning or afternoon inspections) cannot be accommodated. 

Exceptions include:

• footings
• below slab
• emergency pressure tests
• electrical service change outs
• open ditches including water and sewer new or repair of line from the meter to the structure.

These exceptions requests must be received by 7:30 a.m. the day of request with the time indicated for inspection request.

You may check the status of an inspection by looking for stickers inside the front door jamb of the building. Each inspector will apply a green, red or white sticker after completing their inspection. The green sticker signifies an approved rough-in inspection, a red sticker signifies a failed inspection and a white sticker signifies an approved final inspection.

Any gas service that has been turned off for one (1) year or more must have a pressure test conducted and inspected on the gas lines. This is performed to ensure that there are no gas leaks on the lines before gas service is delivered to the building.

You may fill out an application to apply for a gas tap at the Permit Desk, located at City Hall (112 Goldsboro St E).

Any questions regarding location or installation time should be referred to the Gas Division at (252) 399-2432.

If you think that you may smell gas or may have a leak, call the Gas Division immediately at (252) 399-2432.

Contractors may request temporary permanent electrical service in the Inspections Division.  Homeowners acting as their own general contractor should contact a Customer Service representative.  If you would like to apply to have your permanent electrical service released temporarily, you must first sign an affidavit with the Inspection Division and pay a $200 deposit to enter the program. An order request must also be made with Customer Services for the utilities to be turned on after the service has been released by us.

To report illegal electrical work or work being done without the proper permits, call (252) 399-2220.  Any building, commercial or residential, which has not had active utilities in the last year must be inspected by our Electrical Inspector. Call (252) 399-2220 to set up an appointment.  This inspection must be performed to ensure that the electrical wiring is safe.