Start Services

Residential & Commercial Utilities

 

Reliable. Safe. Secure.

Words that describe our Electric, Gas and Water utilities - and how we treat your personal information. Once you have the required documentation you can securely submit them using the link at the bottom of this page. After we receive it a representative will contact you to complete the final steps.

Utility Application for Individual

Utility Application for Organization

 

The Residential Utility Checklist below itemizes everything needed to start a utility account for a residence.

 Residential Utility Checklist

Starting a new business in Wilson? You've made a good choice! We know you have a lot to do and we want starting utility services to be as easy as possible. The Commercial Utility Checklist below provides a list of all items we need to get you started.

Commercial Utility Checklist

 All new service requests are processed Monday through Friday, from 8:30am - 4:00pm except Municipal Holidays. If you have any questions, please call Customer Service at (252) 399-2200.

Privilege (Business) License - Beer & Wine Sales and Taxi Service 

Will you be selling beer/wine in the City of Wilson or are you a Taxi Cab operating in Wilson? If so, you must obtain a Privilege License. Please fill out the application below and call Accounts Receivable at (252) 399-2163.

Privilege License Application

 

Secure Document Delivery

Please correct the fields below:

Enter your information to begin the process of establishing services. Once you click submit a link will appear.  The link will take you to a page where you can submit your completed Customer Service Application and other required documents. Please note, all fields with an asterisk (*) are required, as well as the CAPTCHA.
 *
Enter your information to begin the process of establishing services. Once you click submit a link will appear. The link will take you to a page where you can submit your completed Customer Service Application and other required documents. Please note, all fields with an asterisk (*) are required, as well as the CAPTCHA.